It’s your unique ID for sorting, tracking, and identifying your shipment.

Yes, to receive your GT code, which is used to identify and track your packages during sorting and shipping.

Label your items with it and use it when contacting us or tracking your shipment on our website.

No. You must register to get a GT code, which we use to identify and track your package.

Register on our website. Your GT code will be sent to the email you provided.

Dried food items (like spices or grains) and unpacked items (like cosmetics).

A clear, resealable plastic bag used to hold small or loose items.

They let customs inspect contents without tearing packaging. They’re resealable and help keep your package intact.

Pack items securely. Use transparent ziplock bags for dried foods or loose items to make customs checks easier and avoid damage. Note: Some items may require repackaging at our office for added protection or to meet cargo airline regulations. Please be aware this could add to the total weight of your package.

Yes, but they attract additional charges. This includes: ⚠️ Phones ⚠️ iPads and tablets ⚠️ Laptops ⚠️ All other electronic devices

You can ship most general items, including: ✅ Clothing ✅ Dry foods (non-meat) ✅ Packaged goods ✅ Household and personal items

These items cannot be shipped due to customs and airline safety rules: ❌ Any form of meat products ❌ Flammable or aerosol items, such as: Hair spray Body spray Insecticide Any similar pressurized or flammable product

These items need special handling, additional documentation, and extra security screening. The added fee covers these requirements and ensures safe, smooth delivery.

Minimum shipment weights vary depending on the route: Lagos → Tbilisi: 5kg minimum Tbilisi → Lagos: 10kg minimum Lagos → Other Countries: 20kg minimum Tbilisi → Other Countries: 20kg minimum You must meet the required minimum weight for your package to be accepted for shipping.

⏱ Delivery Time: Up to 10 working days from shipment date 🚚 Free Delivery: Within the destination city 📦 Shipping Starts: When cargo weight minimum is reached ⚠️ Delays: May occur due to airline or customs backlogs

Delivery takes up to 10 working days from the date your package is shipped from the origin. While it often arrives earlier, we quote 10 days to account for possible cargo airline delays or backlogs.

Although most shipments arrive faster, unforeseen cargo delays, like airline backlogs or customs clearance, can affect delivery time. The 10-day window helps set a realistic expectation.

We ship once we meet the cargo weight minimum required by our shipper. Your package will be included in the next available shipment once that minimum is reached.

Payment is made after your final package weight is confirmed by our office team and the shipping cost is agreed upon.

Yes. A clearance service charge is required upon arrival in Tbilisi, Georgia. The fee is per kilogram and based on the exchange rate at the time.

The receiver in Tbilisi is responsible for paying the clearance service charge before the package is delivered.

The clearance service charge is a fee required to clear your shipment through customs upon arrival at the destination country. It is calculated per kilogram and is paid before delivery can be made to the receiver.

All payments are made in the origin's local currency. We currently accept bank transfer.